F.A.Q.
Find the answers to your questions.
What shipping methods are available?
We offer standard tracked shipping on all orders.
Shipping is free and handled by reliable courier partners to ensure safe and timely delivery.
How long will it take to get my package?
Orders are typically delivered within 5–9 business days after dispatch.
Delivery times may vary slightly due to high demand, public holidays, or carrier-related delays.
Do you ship internationally?
We currently ship to the following countries:
United Kingdom, Germany, Austria, Switzerland, Belgium, and the Netherlands.
What payment methods are accepted?
We accept a range of secure payment methods, including credit and debit cards, PayPal, and Bancontact.
All payments are processed securely through our checkout.
Are bundle deals available?
Yes! Please Contact Us for more info.
Can I get refunds or exchanges?
Yes. If you’re not satisfied with your order, you may be eligible for a refund or exchange in accordance with our Returns Policy.
Please contact our support team for assistance before returning any items.
Once the sale ends can I still get the discount?
Discounts and promotions are only valid while displayed on the website.
Once a sale ends, the discount can no longer be applied.
Can I track my order?
Yes, you can follow the order from processing to fully delivered state all the way, and get notified of each step if you wish to.